Payment & Cancellation

Payment & Cancellation

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OUR PRICING &
SAVINGS POLICY

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Unless stated otherwise, all rates are average per person, based on double occupancy, cruise only, in GBP, and subject to availability. Rates may vary by ship, departure date, and stateroom category. All rates, savings offers and itineraries are subject to change without notice. Azamara reserves the right to correct any errors, inaccuracies or omissions and to change or update fares, fees and surcharges at any time without prior notice.

 

Voyage Deposit Policy

Reserve Your Place On Azamara Club Cruises®

Your stateroom on Azamara Club Cruises is reserved when we receive your deposit. Deposits are generally due within seven days after you book your voyage and will be acknowledged with written confirmation. Please note that deposit requirements are per person; two deposits are required for double occupancy.

Stateroom Category Deposit Requirements

Club World Owner's, Club Ocean, Club Spa and Club Continent Suites: Deposit of £250 GBP per person

Club Balcony, Club Oceanview, and Club Interior Staterooms: Deposit of £250 GBP per person

Balance Due Payments

To hold your place on the voyage, Azamara Club Cruises must receive payment of your remaining balance 90 days prior to the sailing date. You may pay your balance through your travel professional, or directly to Azamara if you booked through us.

Voyage, Cruisetour, And Hotel Cancellation Charges

If you or anybody travelling with you wishes to cancel either your/their holiday, the lead guest must contact us (if booking direct) or your travel agent and give notice in writing using registered mail or email to ensure safe receipt of the cancellation letter. The holiday will only be cancelled on the date we actually receive the written notice of cancellation. Generally, if you cancel you will have to pay the cancellation charges set out below. Amendment charges cannot be refunded in the event of cancellation.

The following cancellation charges will apply calculated by reference to the full booking price of your holiday and reference to date is to the date your holiday commences:

Cancellation Policy

Days Prior to Departure2019 & 2020 cruises and cruisetours
91 days or more25% of booked fare
90-61 days50% of booked fare
60-31 days75% of booked fare
30 days or less100% of booked fare

For further information on our cancellation policy, please refer to our full booking conditions here.

Refund Policy

Refunds will be made directly to your credit card if you booked through Azamara, or to your travel professional if that’s how you made and paid for your reservation. Azamara is not responsible for any refunds that your travel professional fails to reimburse. Some travel professionals impose their own charges in connection with a voyage, including a flat service fee or a value-added charge for additional amenities or services. Charges or fees imposed by your travel professional will not be included in a refund from Azamara.

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