In December, a survey by consumer champion Which? revealed Azamara Club Cruises to be a Which? Recommended Provider. Asking passengers to describe their experiences whilst cruising during 2018, their opinions were given on topics such as the onboard entertainment, value for money and cabin style and comfort, in addition to eight other categories. Overall, the findings from the survey revealed that the satisfaction rate for Azamara Club Cruises placed them within the top 5 of those reviewed.
Receiving high results when surveyed in the categories for customer satisfaction, passenger-to-space ratio and food and drink, Azamara Club Cruises pleased passengers with their all-inclusive, luxury ships which boast a boutique hotel atmosphere, friendly staff and unrivalled personal service. Plus, with the addition of Azamara’s Destination Immersion® experiences, those who book a trip on their ocean cruise line get to experience the best of what each destination has to offer.
Which? travel editor, Rory Boland, commented: "Cruise-line passengers often book with the same company over and over again, it's that comfort of knowing what to expect on board that keeps you going back.” Additionally, the report by Which? stated that: “Azamara’s affordable, all-inclusive luxury ranked higher than its high-end rivals, with customer service and social atmosphere on board giving it the edge.”
Azamara Club Cruises has now been given Which? Recommended Provider status for 2019. This accolade is a result of high customer satisfaction and is awarded to only the best companies in the industry. This endorsement aims to help consumers navigate the complex market when browsing for their next cruise. Following the results of the best and worst ocean cruise line survey from December, customers can now rest assured that they will be provided with the best possible experience when browsing the cruise deals of an Azamara Club Cruise.
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