Payment & Gratuities

How to Pay


For your cruise holiday, your reservation must be paid in full by the final payment date on your reservation. Reservations may not be made on the day of sailing.

Cancellation & Refund Policy


To view a copy of our brochure click here, to find out more about cancellation and refund policy.

Onboard purchases

What is included in my voyage?


The price of the voyage includes ocean transportation, ship accommodations, most meals,some beverages, most entertainment, as well as gratuities for your stateroom attendants, bar and dining wait staff, selected house wine with lunch and dinner, port shuttle buses when offered, coffee, tea and selected bottled water (Evian, San Pellegrino and other specialty water excluded), soft drinks and self service laundry. The amount of money needed for items of a personal nature, such as shore excursions, alcoholic beverages (including wine outside of the house wine with lunch and dinner), photos, gratuities to non-dining and bar wait staff, etc. will be at your discretion. Speciailtiy dining in Azamara Club Cruise’s intimate Prime C steakhouse and the Mediterranean-influenced Aqualina is complimentary for suite guests for the duration of their voyage. Guests in Club Balcony, Club Oceanview and Club Interior staterooms will have two nights guaranteed dining in the Specialty restaurants at a USD $15.00 cover charge. Availability for the remaining nights will be based on availability.

How do I pay for onboard purchases?


All items on board ship are priced in U.S. Dollars. All Azamara ships operate on a ‘cashless’ system. Simply validate your Azamara KeyCard account with an acceptable credit card at the cruise check-in desk. Then you can sign all onboard purchases to your account. At the end of your cruise you will receive a completely itemised statement. Guests who pay their Azamara KeyCard account with a credit card issued in a currency other than U.S. Dollars, will be charged in the same local currency that the credit card is issued in. For example, a GBP credit card issued in the U.K. will be charged in GBP. Please note this transaction may be subject to a fee from your credit card company.

The transaction value of your spending on board the ship plus the exchange rate to be applied will appear on your itemised statement. We will carry out the currency conversion at the commercial daily rate of exchange provided by a reputable foreign exchange dealer and a currency conversion charge will also apply. Please note that a currency conversion charge is usually made by credit card companies, but it should not be necessary for your credit card company to charge such a fee when your transaction value has already been converted to your local currency by us. Should you wish to opt out of this system and therefore have your credit card charged in U.S. Dollars (with your credit card company applying the rate of exchange and currency conversion charge), please inform our cruise check-in agents at the pier. Azamara KeyCard accounts may be settled in cash. We cannot accept personal cheques and any currency other than U.S. Dollars. Only U.S. currency is accepted on board Azamara ships. A cash machine is available on all Azamara ships which dispenses U.S. Dollars (USD $5 fee per transaction will be levied for this service),and Euros (€6 fee per transaction) for European.